PRIVACY POLICY

Effective Date: May 2026

Welcome to Alta Behavioral Health Services (“Alta BHS,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit AltaBHS.org.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you voluntarily submit information through contact forms, appointment requests, or email communications, we may collect:

  • Full name

  • Email address

  • Phone number

  • Information you provide in messages or inquiries

Non-Personal Information

We may automatically collect certain website usage information including:

  • Browser type

  • Device type

  • IP address

  • Pages visited

  • Date and time of visits

  • Referral source

This information helps us improve website performance and user experience.

How We Use Your Information

We may use collected information to:

  • Respond to inquiries and communication requests

  • Provide customer support

  • Improve website functionality and user experience

  • Monitor website security and performance

  • Maintain internal records

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

Confidentiality & Mental Health Information

Alta Behavioral Health Services values confidentiality and privacy. However, information submitted through this website, including contact forms and email, should not be considered a substitute for secure clinical communication.

Please do not submit highly sensitive medical, psychiatric, or emergency information through the website.

If you are experiencing a medical or mental health emergency, contact emergency services or your local crisis hotline immediately.

Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience and analyze website traffic.

You may disable cookies through your browser settings at any time.

Third-Party Services

We may use trusted third-party services such as:

  • Website hosting providers

  • Scheduling tools

  • Analytics services

  • Email communication providers

These third parties may have access to limited information only as necessary to perform services on our behalf.

We are not responsible for the privacy practices of external websites linked from AltaBHS.org.

Data Security

We implement reasonable administrative and technical safeguards to help protect information submitted through the website.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Children’s Privacy

AltaBHS.org is not intended for children under the age of 13 without parental or guardian supervision.

We do not knowingly collect personal information from children without appropriate consent.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting to this page.

Contact Information

Alta Behavioral Health Services
Website: AltaBHS.org